How To Select a Professional Cleaning Company


Do They Have Good References?


Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Got2bclean enjoys one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and letting agents refer our services exclusively. Our reputation ensures that you can trust our cleaning system to provide you with the most outstanding service experience ever. Check us out with Checkatrade.com HERE>>>>.


What Kind of Experience Do They Have?


Got2bclean has been caring for the finest floors and fabrics in private & Commercial sectors for over 30 years. We are experienced with all types of floors, fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. Got2bclean is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it.


Are They Well Educated In Their Field?


Got2bclean is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained , that's a minimum standard but many companies just dont bother. ** Never use a firm that isn't**. We continue to try all the latest chemicals & techniques, this insures that you will get the latest cleaning technology applied to your job.


Which System Do They Use?


The equipment used by a cleaning firm is incredibly important. Got2bclean uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind.


Do They Understand Customer Service?


Our mission is to provide you with the most outstanding service experience ever. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle,  ready to serve you in the most courteous manner possible.


Do You Get What You Pay For?


Never select a cleaning firm based on price alone. A low priced service could actually damage your floor or fabric, costing you more in the long run. Got2bclean charges more than some companies, but you get what you pay for. It's impossible for a company to provide the best service experience if they can't afford to invest in the best employees, education and equipment.


Do They Use Top Quality Products?


Got2bclean refuses to use discount products. Cheap products can damage your floors and fabrics. The products we use are safe for the outside environment as well as the indoor environment.


Do They Guarantee Their Work?


Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer a complete refund.

carpet cleaning sunderland youtube

  Why we clean Carpets.

Professional carpet cleaning on a regular basis has been proven to extend the life of your carpets, removing the harmful dirt and grit along other little mites we won’t talk about. Professional deep down cleaning helps keep them fresh and retaining a look like new appearance.

Specialist cleaning equipment training and knowledge are required to clean a carpet thoroughly and correctly. There are various different processes carpet cleaners can use from Low moisture cleaning to the full deep down cleaning, using the hot water extraction process. After the inspection survey of the carpet, the carpet cleaner would decide on which cleaning method is to be used. It is based on the carpet type and structure, the age of the carpet and the of course the level of soil.

How often do I need to clean my carpets?

Carpets get dirty or soiled over time but naturally the more people that live in a house equals more foot traffic equals clean more often.

For example, if you have one or two people living in a house with no children or pets I would recommend between every 12 – 18 months.

If you have a pet and a couple of children there is more foot traffic therefore the carpets will get dirtier more quickly so every once every 12 months

If you have a business or commercial property the amount of foot traffic is by far the heaviest and needs to be done on a more regular basis, each business is different so a different maintenance program can be set up for a biannual clean or quarterly clean but most just opt for a one off deep down clean.

The Carpet Cleaners Process…

A thorough pre- vacuuming with a Professional grade vacuum cleaner can remove most of the dry soil from a carpet.

The Hot water extraction carpet cleaning process provides a deep down clean to give the very best cleaning results, revitalizing your carpets making them look almost new again.

The process involves a premixed chemical known as a pre-spray, this is sprayed onto the carpet and allowed to dwell. A counter rotating brush machine or a rotary machine is used to agitate the solution into the carpet fibres. The agitation lifts the carpet pile and helps remove any stubborn particles and in ground dirt.

An industrial portable carpet cleaning machine is filled with hot water from your tap, which is heated by the machine and pressurised. A special carpet cleaning tool or wand uses pressurised hot water to rinse the dirt and chemical from the carpet. The powerful vacuums from the machine, extra drying strokes of the wand removes most of the moisture enabling quicker drying times. Cold water can be used to clean but it’s just my preference to use hot water. The heat and pressure in the machine can be adjusted to suit the different processes, carpet types and fabrics.

Drying times vary due to types of carpet fibres and pile thickness for example a wool carpet will take longer to dry than a polypropylene carpet, as a wool fibre will absorb moisture as where as a polypropylene repels moisture, so it turn dries more quickly.

Spots and stains in the carpet are treated during the cleaning process and will normally be removed these using specialist methods and chemicals called spotters. The stain removal process is done by working carefully not to cause damage making the stain gradually lighter and lighter. Unfortunately some stains are almost impossible to completely remove but normally the stain is far lighter than the original stain.